FAQs
Common questions customers ask about Q Tech and our appliance repair services.
Frequently Asked Questions (FAQ)
Find quick answers to common questions about Q Tech services, pricing, warranty, and booking support.
Press Enter or click the search icon to find answers.
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Repair & Service
10 Qs
Pricing & Charges
8 Qs
Technician
7 Qs
Warranty
5 Qs
AMC Plans
6 Qs
Repair & Service
Q Tech repairs air conditioners, refrigerators, washing machines, microwaves, RO systems,
dishwashers, geysers, chimneys, deep freezers and other major home appliances.
Same-day service is available in many areas depending on booking time and technician availability.
Appliance inspection is completely free.
The visiting charge is informed clearly before the technician visit.
If any spare parts are required, their cost is charged separately and informed before replacement.
We use only genuine spare parts for our services.
A proper service invoice is provided for every completed service job, mentioning the parts used.
Most repairs are completed at your location. Workshop repair is suggested only
when technically required and after customer approval.
Minor repairs usually take 30–90 minutes. Complex issues may take 3–7 working days,
depending on spare part availability.
Pricing & Charges
The visiting charge is informed clearly before the technician visit.
Appliance inspection is completely free.
If any spare parts are required, their cost is charged separately and informed before replacement.
Yes. The visiting charge is applicable once the technician has visited your location,
even if you decide not to proceed with the repair.
Appliance inspection remains completely free.
After inspection, the technician informs you about any spare parts required
along with their cost before replacement.
Spare parts are replaced only after customer approval, and the details are
clearly mentioned on the service invoice.
No. There are no hidden charges.
Q Tech follows transparent pricing, and all applicable charges are clearly mentioned on the service invoice.
Our service charges are standard and transparent.
Prices are not negotiable to ensure fairness for all customers.
Any applicable offers or discounts, if available, are clearly informed in advance.
Yes. A proper service invoice is provided for every completed service.
The invoice clearly mentions all applicable charges and work details.
Warranty
Repair warranty depends on the type of service and the part involved.
The applicable warranty details are clearly mentioned on the service invoice after completion.
Warranty on spare parts depends on the type of part used and the nature of service.
Applicable warranty details, if any, are clearly mentioned on the service invoice after completion.
You can raise a warranty request by contacting our support team with your service invoice or job ID.
Only issues that are covered under the applicable warranty terms will be considered for warranty support.
Warranty does not cover physical damage, misuse, external damage, water leakage,
power fluctuations or issues not related to the original service work.
If the same issue occurs again and it falls within the applicable warranty terms,
it will be handled according to the warranty policy mentioned on the service invoice.
Technician
Technicians are assigned automatically based on location, appliance type and availability.
Each technician has a unique ID shared in booking confirmation and invoice.
Yes. Verified technicians carry ID cards and wear professional uniforms.
Technician details are verified internally and basic information is shared with customers.
Yes. Feedback links are shared after service completion.
Booking & Payment
Booking can be done via website, WhatsApp or by calling support.
No advance payment is required in most cases.
UPI, cards, net banking and cash payments are accepted.
Service cancellations made before technician dispatch generally do not attract any charges.
If the technician has already been dispatched or has reached the location,
the visiting charge may be applicable.
The service invoice is generated after the job is completed
and is shared digitally via WhatsApp, SMS or email.
AMC Plans
An AMC plan generally includes periodic servicing, preventive maintenance
and priority service support. The exact coverage depends on the selected plan
and is clearly explained at the time of purchase.
AMC plans are available for 1 year or 3 years.
The selected plan duration is confirmed and clearly communicated at the time of purchase.
Still need help?
If you didn’t find the answer you were looking for, our team at Q Tech is happy to assist you with appliance issues, service booking, pricing or AMC plans.
Support is available during working hours. For urgent appliance breakdowns, calling or WhatsApp gives the fastest response.